Support Stargames Com

Support Stargames Com 4,057 • Average

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Hi Sarpdemi, Thank you for taking your time to review StarGames. We can understand your concerns regarding the winnings distribution.

However, not every user can win bonus games or sizeable winnings. Our certified random number generator alone is responsible for the winnings distribution and cannot be manipulated in any way, in favour of or against a user.

Thusly, like real live casinos, there is the possibility of lucky or losing streaks. We hope that things will turn around in your favour soon and that you will be able to achieve the desired bonus games and winnings.

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Kind regards, StarGames Support Team. Dear Ms van Hagen, thank you very much for your wonderful review. We are happy to hear that you enjoy playing at StarGames.

We wish you the best of luck! Dear Mr Valante, thank you for your feedback and for taking the time to review us, we appreciate it.

We understand that it's frustrating when you don't get the sizeable winnings or bonus games that you desire. Like in real live casinos, there is the possibility of lucky or losing streaks.

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We could not understand your comment, but if you would like to discuss how to make a withdrawal, feel free to send us an email to support stargames.

The time for an answer to arrive is different — sometimes it is 4 or 5 hours and sometimes — a couple of days.

Many customers accuse the online casino for not supporting Live Chat, which they think will make customer support even more responsive and helpful.

A good try to fix the delayed answers of customer support via emails is the telephone lines, which, unfortunately are not always opened.

The telephone lines are open from 8am until 10pm, seven days a week, providing support in a couple of languages. Germany, Austria and Switzerland can rely on a support in their native language, while for all players from around the world there is a special international telephone line which provides support in English.

Of course, it is always better, and sometimes will cost you less time, if you first check whether your question is not answered in the FAQ section of the site where you can find almost all information you will need.

Whether it is via email, or via telephone, between 8am and 10pm, you will be able to find the answers to your questions as fast as possible because customer support is always there for you, when you need them.

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We can understand your concerns regarding the winnings distribution. However, not every user can win bonus games or sizeable winnings.

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Thusly, like real live casinos, there is the possibility of lucky or losing streaks. We hope that things will turn around in your favour soon and that you will be able to achieve the desired bonus games and winnings.

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Hi Carina, Thank you for your review, we value all feedback as it helps us improve our services. If there is anything else we can do that you think might help us to improve, please do not hesitate to contact us at support stargames.

Kind regards, StarGames Support Team. Dear Ms van Hagen, thank you very much for your wonderful review. We are happy to hear that you enjoy playing at StarGames.

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Hi Lau, Thank you for your review, we are happy to hear that you enjoy playing at StarGames. We wish you good luck! Hi Daisy, Thank you for the review.

We could not understand your comment, but if you would like to discuss how to make a withdrawal, feel free to send us an email to support stargames.

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We would like to wish you good luck and fun on our platform! If you have any questions or would like to know more about our RNG, please do not hesitate to contact us.

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